GIRI - Avoiding Construction Errors at Interfaces

Wed, 9 Sep 2026 13:30:00 GMT

This training empowers companies, project teams, and individuals to get it right first time. Empowering learners to deliver maximum impact on error reduction and productivity.

Includes 3 year GIRI certificate of completion

Course Overview

This one-day training course, provided by the Get It Right Initiative (GIRI), is split into two parts, covering collaboration and designing for construction.

Part One: provides participants with an appreciation for the scale of error in the construction industry and an understanding that interfaces are a common root cause of error. This module develops participants’ ability to identify various forms of interfaces on their projects and provides practical skills and techniques to improve the management of interfaces to avoid error.

Part Two: focuses on methods to avoid errors at design interfaces. This module develops participants’ ability to identify design interfaces, provides an understanding of good practice in relation to managing design interfaces, and then enables participants to develop an action plan defining key measures to improve their management of design interfaces to avoid error.

Development Outcomes

Improved understanding of error.

Improved understanding of interfaces and design interfaces.

Improved awareness of good practice in managing interfaces.

Improved communication skills in relation to construction projects.

A personal action plan identifying actions to reduce the likelihood of errors at interfaces.

Key measures to improve management of design interfaces.

Who are GIRI?

The Get It Right Initiative (GIRI) is an industry-led programme focused on reducing avoidable error in construction. It brings together clients, contractors, consultants, professional bodies and supply chains to improve quality, productivity, safety and sustainability by helping people “get it right first time”.

Its training has been developed with industry to tackle the root causes of errors, defects and rework, including planning, communication, coordination, supervision and quality culture.

GIRI estimates that avoidable error costs the UK construction sector around 10% to 25% of project cost, or £10 billion to £25 billion each year.

Visit the GIRI website

Learning Outcomes

Participants will develop practical knowledge, techniques and confidence to reduce avoidable error at construction and design interfaces.

Understanding error

Explain the cost of error to the construction industry and the benefits of reducing error.
Recall the top root causes of error identified by GIRI research and relate these to daily work.

Understanding interfaces

Identify various types of interfaces.
Relate interfaces to common root causes of error to prioritise those requiring attention.

Managing interfaces

Explain a process for identifying an interface and deciding if additional action is required.
Explain a process for identifying and communicating with the appropriate people to manage the interface.
Explain possible outcomes from managing interfaces, including resolved and recorded, give-get agreement, and escalation.

Communication skills

Select appropriate communication techniques for different people and situations.
Explain the principle of closed-loop communication, giving examples of its application for technical details.
Demonstrate open questioning techniques.

Design interface good practice

Apply the Get It Right Initiative guide to improving value by reducing design error.
Explain the key elements of other Get It Right Initiative courses and how these relate to design interfaces.

View the GIRI guide

Improving design interface management

Identify current processes for managing design interfaces.
Appraise current processes for managing design interfaces.

Participants will produce an action plan, defining key measures they can take to avoid errors at design interfaces.

Who’s it for?

This course is aimed at personnel with particular responsibility for managing design.

Typical participants who would particularly benefit from this course include:

Project managers

Client’s design managers

Architects

Designated principal designers

Design consultant’s design managers

Contractor’s design managers

Designers with liaison responsibility beyond their own discipline

Project managers

Client’s design managers

Architects

Designated principal designers

Design consultant’s design managers

Contractor’s design managers

Designers with liaison responsibility beyond their own discipline

About this course

This course is provided using a GIRI Approved trainer, using presentations, an interactive Lego exercise, guided group discussion and small team workshops to explore the origins of error and practical tools to help eliminate errors at design interfaces.

The learning is formally assessed through the use of an end test.

Delegates should review the course information before booking and ensure the course is suitable for their needs, experience and job role.

Price

How to Book

If you would like to book a place on this course, please click on the register button at the top of the page or use the contact details above.

Online booking will close up to 2 days before the course. Please call us on 01604 404121 to book a place after this date.

Cancellation Terms and Conditions

All course places must be paid in full before the course date or your place may be cancelled.

If you cannot attend your booking, you must notify us in writing as soon as possible by emailing training@cbuilde.com. Provided that written notice is received no later than 14 days prior to the date of the course, we will be able to offer you either a full refund, a transfer onto another date, or you may nominate a substitute to attend the event in your absence.

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