Many project issues are identified long before they become project problems. Yet valuable information is often not shared, not understood, or not acted upon in time. The result can be delays, rework, increased costs, disputes, and missed opportunities.

“Information cannot influence a decision if it is never communicated.”

This webinar explores why communication failure is one of the most overlooked risks in construction and introduces The Communication Compass framework - a practical approach to improving information flow, collaboration, and decision-making across projects and organisations.

Learning Outcomes:

● Understand why many project problems begin as communication problems.
● Recognise the link between confidence, communication, and decision-making.
● Identify where critical information is commonly lost within projects and organisations.
● Learn practical techniques to improve communication and support better decisions.

Delegates will leave with practical tools they can apply immediately to help information travel more effectively, reduce avoidable risk, and improve project outcomes.

About the Speaker

Len Foster - Founder, The Referral Edge

Len is a business consultant, author, mentor and speaker specialising in referral
Growth and client relationships. As founder of The Referral Edge, Len helps consultants and professional service firms generate consistent, highquality referrals by strengthening customer experience, communication, and longterm client advocacy.

With decades of experience across sales, marketing, and senior management, Len’s work is firmly grounded in practice and a deep understanding of how trust, relationships, and reputation are built in real commercial environments. Before moving into consultancy, Len spent over 20 years in senior management roles within the construction industry, where he was responsible for the successful delivery of multi-million-pound projects across the UK.

CPD 

1 hour 

CPD Certificates 

If you join the webinar live and watch in its entirety, a CPD certificate will be emailed to you in due course after the session.

Please note, certificates are only provided for those who watch live.

How to Join

If you would like to book a place on this webinar, please click on the register button at the top of the page or use the contact details above.

Online registration will be open up to 1 day before the Webinar. Please contact us to book a place after this date.

Overview 

Following the previous Future Homes interim updates, changes to Approved Documents and Technical Handbooks and resulting building practices the eagerly anticipated and delayed 2026 updates are here.

What does this mean for the building sector moving forwards? Is enough being done to tackle poor indoor air quality and ventilation within the uplift and how could this be shaped in the future moving towards the ever present Net Zero targets.

About the Speaker - Ruth MacEachern, Product Manager

Ruth has over 12 years of experience in the built environment and holds a degree in Building Control as well as being a trustee for the National Home Improvement Council (NHIC).

Ruth is passionate for change within the built environment and enjoys speaking and writing about improving knowledge around regulations and best practice for both new build and retrofit properties. She is a product manager for the ventilation manufacturer EnviroVent and has expertise in ventilation, indoor air quality and incoming changes to building practices.

CPD Certificates 

If you join the webinar live and watch in its entirety, a CPD certificate will be emailed to you in due course after the session.

Please note, certificates are only provided for those who watch live.

How to Join

If you would like to book a place on this webinar, please click on the 'register' button at the top of the page or use the contact details above.

Online registration will be open up to 1 day before the webinar. Please contact us to book a place after this date.